Q.Do you offer a wholesale price ?
A. Yes, we offer wholesale price . Just register with us on https://www.jaipurhandicraftshub.com/site/login and we will get back to you after reviewing your details with wholesale discount information.
Q. Are you direct factory/manufacturer/wholesaler?
A. Yes we are direct factory and manufacturers. We have a physical factory in Jaipur city in India with 35 artisans. Please read about us here: https://jaipurhandicraftshub.com/info/aboutus
Q. If we inquire about a design of yours that has no listed price how long will it take to get us costing?
We are experts in private label, custom designs and bespoke designs. Once you send us the details of items, we will get back to you in 2 hours with details and prices.
Q. How do you ship? Are you willing to state lower costing for customs purposes?
We use EMS POST / FedEx / UPS / DHL / UBX / ARAMAX / USPS or any other courier to ship. Whatever is suitable for you, you can suggest us.
Shipping charges depend on order quantity. All shipping companies deliver package by weight so bigger the order lesser the shipping charges.
Q. What forms of payment do you accept, (TT, Western Union)?
We accept payment by Bank Transfer, all major Cards, CCAvenue, Payoneer and Pay Pal. Your payment is fully secure.
Order & Payment Information
Q. How can I place an order and pay for it?
A. You may place an order on the website securely. Just visit https://jaipurhandicraftshub.com, register yourself, and start ordering. We accept payment by Bank Transfer, all major Cards, CC Avenue, Payoneer and Pay Pal. Your payment is fully secure.
Shipping & Returns Information
Q. How will my order be shipped?
We try to finish orders from 2 business days to 4weeks time, depending on the quantity oforder. Please note that weekends, bank and/or government (non-mail) holidays and major holidays are NOT included as business days.
Q. What do I do if I received my items damaged?
We do our very best to provide our customers with beautiful, quality products that they’ll enjoy. Quality Control staff thoroughly inspect our items before shipping, it has been found on rare occasions that, during transport in rough conditions, wooden items may be damaged. If you receive an item that has been damaged in some other way, please contact us as soon as possible. Visit our contact us page for contact information.
Q. How can I get a copy of your free catalog?
A. Our catalog is always online! Keep coming to website we do lot of changes to website all the time.
Q. How often is there a new catalog available?
A. Every month we keep changing styles.
Q. Are the prices in the catalog set prices?
A. We apologize but the prices in the catalog are subject to change without notice. All updated prices will be mentioned on our website price page which we send you after making sure that you are a genuine customer.
Q. Do you have a showroom?
A. Yes, as we are manufacturer &exporter , we sell to wholesalers & retail . Our website www.jaipurhandicraftshub.com is wholesale & retail website.
Errors, Inaccuracies, and Omissions
Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).
All items are Handmade & Hand Painted, we use eco friendlycolors ,slightly color, painting stlyemay differ in same design as all items are hand painted .We do every effort to display image as accurately as possible the colors of our products that appear on our site.Slightly color variations may visible on your computer monitor’s display .