All orders are sent via service you select during checkout . Normally we carry stock for immediate delivery of small orders .For Wholesale Orders we manufacturer your order after receiving your order and payment. We take 1 week to 4 week time to manufacturer any order we receive. If there is any change, we will inform you in advance .
In the unlikely event of any issue during manufacturing, we will try to contact you in order to take your instruction.
Please allow 4-7 working days for FedEx, UPS, DHL & 7-15 working days for other services.
Your parcel may also be subject to customs charges, import duties and taxes which are levied once the package reaches your country. Please read policies, terms and conditions of customs of your country.
If your order arrived damaged or if a packing error occurred; please email us immediately at SALES providing your order number, name, address, and a description of the problem.
If for any reason you are dissatisfied with your purchase, please contact Jaipur Handicrafts N Textile Exports within 3 days after the day of delivery to return or exchange any unused items in their original packaging . Please note that it is your responsibility to ensure that the items are returned to us in a saleable condition. Once opened and/or used, products cannot be returned to us unless they are damaged or faulty. We will refund the cost of the products upon receipt of the returned items . Shipping costs for any returns will not be reimbursed. Should you wish to exchange any items , you will be liable for the cost of re-delivery.
Your Statutory Rights
Our Returns Policy does not affect your statutory rights.